cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
454
Views
0
Helpful
1
Replies

IPCC Express Premium License Usage

ppatel
Level 1
Level 1

How can I find (real-time if possible) how many agent/supervisor licenses are in use? The license page only shows how many seats we have but not how many agents/supervisors are logged in. Also, is there a way to find out the maximum number of agents/supervisors that were logged in at any time?

1 Reply 1

hadbou
Level 5
Level 5

In IPCC Express 3.5 , IVR Port Options as a licenseable software product went away. IPCC Express 3.5 Premium includes two advanced IVR ports with every premium seat license. You will not see these listed in the license file.