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IPCCX PRE: Passing variables between two applications/script

Hi,

we have main script where caller can choose a language (Eng, Esp, Cre,...) and several other options, but let's make this smple.

After language selection our intention is to transfer the call to another script which provide call queueing.

We would like to keep an information about language selection and according to this to provide queuing.

What method of passing variables between two scripts you can recomend - via XML, Session information or else.

Thanks

Mladen

2 REPLIES 2
Participant

Re: IPCCX PRE: Passing variables between two applications/script

You could use subflow to call second script, then pass variables. Or the only way is to use database or XML, as IPCCX doesn't support global variables.

Wei

Contributor

Re: IPCCX PRE: Passing variables between two applications/script

You can use Session information to pass variables between applications. If application 1 calls application 2, then you can use the "Implementation ID" as the Session Mapping parameter to provide the link between the applications.

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