We are migrating CVP from 9 to 11.6 & Considering to use VVB .
We had modified CVPSelfServiceBootStrap.vxml & CVPSelfService.tcl in vxml GW in order to achieve multi staging Environment.
I see that VVB has some preconfigured scripts (.aef's)
Can we edit those ? if Yes how ?
Can we create new custom Script's ? if Yes how to upload them to VVB ?
Appreciate any pointers ..
Thanks in advance..
This query is long raised, I hope you could find some VVB docs which might be of your help.
If you still need some help please let us know.
Please refer this document for VVB configuration:
No, you're not supposed to use custom aef files. I tried a lab experiment last year by uploading my own scripts but it didn't end up working. Something behind-the-scenes did not allow the custom files to bu used. I've worked around it using different trunking and external vxml services to get the result I needed. Seems like a weakness that devs have to work around.
Let us know if you end up finding a solution that works for you.