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Intro to Ansible

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The Great Selenelion

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Hi  I have CVP call studio 11.5 i configure script , in the Voice Element Digits user can press id number ,the time between digits and digits is 2 sec , i want to change it to 5 sec that if i have user that pressing slow that the call didn't fail , T...

yossid001 by Beginner
  • 2 replies
  • 0 Helpful votes

Hi,Seem I am not able to edit live data query or customize the report.Here am getting feedback from client, in Agent LiveData report, when the column 'Agent ID' is un-hid, the data shown is not the Agent ID configured in CCE admin. Checked and found ...

YSear by Beginner
  • 0 replies
  • 0 Helpful votes

Hi,I am using Rest_Client Element to send data to API for Authentication, When i give static text in Body i get success, where as when i substitute some of the fields in Body with session Data i get 500 error, I am thinking the value is not substitut...

We have a customer that is wanting to use SSO with a custom thick client Finesse desktop client that will consume the REST API and BOSH interfaces directly.I understand that 11.6+ of Finesse now supports sending SSO access token instead of AgentID an...

loydv by Cisco Employee
  • 5 replies
  • 0 Helpful votes

I am trying to transfer a call in a third party gadget.  I have the following code finesse.restservices.Dialog.makeTransferCall( mediaaddress, number, {sucess: makeTransferCallSuccess,error: makeTransferCallError}); It throws an error stating  finess...

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