I'm using UCCX 5.0(1), and CRA editor. I need to make an script for queuing some calls but I'm having trouble. I already define some Contact Service Queues in RmCm Subsystem. Also I make some basic queuing script,but I can't find the way of how to link or say to the script which CSQ to use?
You need to use a select resource step from the IPCC Express folder. Best thing to do is then create a variable called for example, CSQ. Make it a parameter then you can change the CSQ dynamicaly from the CRSAdmin page. I would also recommend looking at the templates that come with the CRS editor. If you go to File->New->Queuing->Simple Queue. Finaly if you havent already you should really read "Cisco CRS Scripting and Development Series: Volume 1, Getting Started with Scripts 5.0"
hi Team, we are planning to deploy Multi-Factor Authentication for Jabber. The main requirement is to use MFA over internet (MRA).Is it possible to deploy MFA just for MRA and don't touch impact any on-prem existing setup?Can someone please guide on ...
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UCCX does not natively protect HTTP Triggers.
I wanted to come up with a solution to handle HTTP cookie based authentication.
There is a zip file for this project attached to this article. It was written on UCCX 12.5...
CUCM can backup the manually or have sehchduler to backup the configuration and historical reports from the server diester recovery systemStep 1. Navigate to CUCM > Disaster Recovery System > Backup > Manual Backup as shown in the...