09-20-2012 09:55 AM - edited 03-14-2019 10:33 AM
Hi guys,
UCCX version 7.5 is what were using here.
Trying to play with a new email queue and am getting the required java version is missing.
I tried installing the jatest JRE which provided the same error message.
Having a look at
www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/cad66ig-cm.pdf says i need 1.5_0.14 and nothing higher then 1.6.
I downlaoded 1.5_0.22 and am still getting the message.
Any idea?
09-20-2012 10:43 AM
Never mind...
According to the agent log, we needed version 1.6.0.12
ERROR DAGT3026 Agent E-mail disabled, Java Runtime version 1.6.0.12 not found.
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