transform from local number ( mobile ) to extension

[Abood]

we have Genesys server ( this is for contact center ) iam already done from integration between Cisco and Genesys .... we specific extension for Genesys *contact center* extension is  ( 8080 )  ... and it works well ... and this 8080 works also as local number ( 014 xxx 8080 )

how i can from Cisco call manger when someone dial from Mobile 014 xxx 8080 - Then it convert to 8080 ? can someone help me !!!!  i mean i want ppl from their mobile when they are dialing 014 xxx 8080 it will dialing on 8080 ?

i hope someone help me

[Anthony Holloway · Accepted solution]

You'll want to create a Translation Pattern in CUCM, using the following settings, everything else can be left default or blank.

Pattern = 014XXX8080
Partition = Select a partition that your gateway/trunk CSS has access to. If you don't know which on that is, just try the same partition that all of your phone extensions are in.
CSS = Select the same CSS that your phones use
Provide Outside Dial Tone = Uncheck
Called Party Transformation Mask = 8080