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UCCX 9.0 - Issue Retrieving Dialer fields in script editor

Hi Experts,

In IVR campaign I am trying to retrieve BAAccount number field in the script editor but no success. I tried the below options in the UCCX script editor but it didn't work. Once contact is uploaded, dialer fields are sent to IVR application by default or is there any settings we need to do in UCCX admin? Thanks in advance for your help!

1) Tried through ECC variables in Get Enterprise Call Info element
2) Getting as session data through Get session element

Thanks
Rajasekar

1 Reply 1

Adding Anirudh Ramachandran  and Abhiram Kramadhati

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