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mahendraIIG
Level 1
Level 1

we have various types of cisco devices. there 5 years of the warranty period is expired. pls. guide us on its contract renewal for back-to-back service and support.

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Amin Shahabuddin
Cisco Employee
Cisco Employee

Hi @mahendraIIG!

 

Good day!

 

You may contact the reseller/vendor whom you had purchased the service contract from and request them to provide the renewal quotation.

Or, if you know Cisco Account Manager / Renewal Manager in charge of your company, you can try to reach out to them for guidance.

Alternatively, customers from India may email the support team at digital_india@cisco.com for assistance.

 

In either way, kindly ensure that you are providing them with the necessary information (e.g., company name, contract number, serial no.) regarding the devices in concern.

 

To view/manage your Cisco contracts/subscriptions, I would recommend you to use the Renewal.cisco.com dashboard. User guide can be found in this post.

 

Let me know if the above helps!

Amin

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