Activity in Contract Renewals
How long does it take Cisco to approve a new Service Contract?
I recently purchased a used ASA5508 and then purchased a SmartNet service contract for it through a Cisco Partner. That was nearly a month ago and all the Partner can tell me is that Cisco is "still working on it." Can anyone shed any light on how ...
Cisco Contract creation for TAC assistances
Hello Folks,I have few Switches, Routers and WLC's in my organization. It doesn't have a valid contract for Support.Customer wants me to check with Cisco on how to create a new contract with vendor to only get TAC assistance.Can anyone help me with p...
Resolved! CCNA Expiry
The CCNA certification is theoretically valid for 3 years. But is it the case in the real world. What I mean is, if I have have an "expired" CCNA cert, will employers view it as worthless or do they not care whether or not it is expired?
Transfer Cisco Anyconnect Enterprises License
Hi,I have a Cisco Anyconnect Enterprises license and I would like to transfer it to my new Cisco device. Is this possible?Regards,Ramesh
Resolved! How I enter into a service agreement with Cisco.
（Sorry if I have posted to the wrong place.）I'd like to study to use GNS3 for Network. So, I'd like to donwload Cisco ios images. But I don't have contract for Cisco that I can't download ios images.Can anyone tell me how I can sign up with Cisco to ...
Buying Cisco Device and Smartnet contract from different suppliers
Hello.I want to know if there are any implications if we buy a device from one Cisco Partner and then buy a Smartnet contract of the same device from another partner. Can this have disadvantages in getting support from the partner that we got the de...
Service Contract Required
Good day I am in Mauritania there is no Cisco, How can I have this: Service Contract Required To Download this software, you must have a valid service contract associated to your Cisco.com profile.If you do not have a service contract you can get one...
Resolved! CCO account seems to not be recognized/registered to open TAC cases?
Hello.I need to associate my recently created "CCO" account with my company, yet it seems to not be recognized/registered to open TAC cases.How do I do this?Thank you.
The newly improved Renew.cisco.com is here!
Renew.cisco.com, our easy-to-use dashboard on Cisco Commerce, is more than just renewals. As we continue to strive for excellent customer experience, we have made upgrades allowing you to manage not only renewals but your full Cisco Installed Base -...
Getting started with Renew.cisco.com
New to renew.cisco.com? Visit our Renew.cisco.com webpage to view all of the features and benefits this easy-to-use dashboard on Cisco Commerce has to offer. Renew.cisco.com is for more than just renewal, this dashboard helps you: View all your exp...
Cisco's Digital Renewal Engagement Model
Stay on top of your installed base with access to your contract and subscription details, in three easy steps. Download the infographic and learn how you and your business can benefit from being engaged.
service contract after expiry of the warranty period
we have various types of cisco devices. there 5 years of the warranty period is expired. pls. guide us on its contract renewal for back-to-back service and support.
Resolved! Unauthorized device take over
Three years back I purchased two ISR routers and shipped them to a data center.At the time my company was not registered as a Cisco VAR so we purchased them from another company.When the items were shipped it had my company name c/o the data center.A...
Software Support Contracts
Dear Community Members, I just need to understand the renewal process for Software Support for CUCM, UCCX, Prime infrasturcture etc..Also need to know which level of support will be covered under these contracts, what is the renewal process
Renewing Subscriptions in CCW-R vs Cloud/SaaS Subscription Tool
Hello - what are the identifiers on a subscription ID that should tell me if we should quote it in CCW-R or in the Cloud/SaaS Subscription Tool?SmartNet, Subscriptions, Renewal, CCW-R, Support,
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