Active Advisor - No devices found

[mitchellpompe]

Hi Team,

I've just installed the Active Advisor Application for APIC-EM 1.4 Beta and though there are 7 devices in my Device Inventory nothing shows up in the new module. Re-discovering the devices won't make them appear in the module either.

Is this a known problem?

Regards,

[mitchellpompe · Accepted solution]

Ah, I figured it out. Though I used my Cisco account to login into www.ciscoactiveadvisor.com in APIC-EM, I've never logged into www.ciscoactiveadvisor.com. When accessing the website I had to confirm my name etc. and after that things started working like a charm..

[aradford]

Thanks for updating.  You should not need to login to active advisor.

Is it possible to share you CCO-ID out of band with me.  I would like to followup with engineering on this.

Adam