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SNTC to CX Cloud. You do not have sufficient access

blossomboard
Level 1
Level 1

Hello,

Today i check on SNTC services.cisco.com and see announcement "Important Update: Smart Net Total Care Portal Migrates to Cisco CX Cloud". I try to "Activate CX Cloud" and got this error :

Account Creation Not Allowed

You do not have sufficient access to create a CX Cloud account. If you are using a public email domain, try using your company email to log in. Otherwise, contact your Cisco Account Manager

What it is ? How to migrate to CX Cloud ? My account is already corporate account and i have access to SNTC.

Pls need for your help

Thanks,

 

 

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