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DCP provides capabilities to discuss on a document. One use of this functionality is to collect feedback via peer review of a document. However, discussions can be initiated at anytime during the document life-cycle for any business purpose.
The discussions capability is accessible from the properties pane of a document. Single click the corresponding record line to open up the properties pane. Select the Discussion tab.
The Author or Owner can initiate a discussion. Anyone that fits in the read access definition internally can read the discussions.
External customer contacts can only read the discussion to which they are invited to participate.
To start a discussion click on the 'Start a Discussion'
button and fill in the provided input fields. Give your discussion a subject, provide the initial comment to start the discussion and invite people to participate.
![discussion initiate v1.png](/legacyfs/online/fusion/99396_discussion initiate v1.png)
To select users to participate, use the user selection component that allows you to either search or select from your aggregated contact list and/or contact-groups. A detailed explanation of the user selection component is provided in Updating Extended Properties via Properties Pane.
Be sensitive to the language used when initiating or commenting a discussion. Verify who is invited to the discussion. And keep in mind that customer contacts can read your comments when invited to the discussion.
To initiate the discussion, click on 'Post'. A action request will go out the the invitees. From the Action request, they will be able to click trough to the discussion to provide their comments.
Note: If the discussion is initiated as part of a document review and you want the reviewers to update the document directly (through check-in), make sure to also add them as owners of the document. Remember only the author and owners can upload a new version of the document.
Please also note that the discussions feature in the Discussion MCC works slightly differently. For specifics, please review the article MCC Discussions.
Related articles :
Updating Extended Properties via Properties Pane.
MCC Discussions
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