Delivery Collaboration Portal: User Guide

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This user guide is intended for Cisco Employees.

A user guide for Cisco Customers and Partners is also available here.

 

Quick Start

• DCP 2.0 Quick Start
• DCP 2.0 Frequently Asked Questions (FAQ)
• DCP Training Videos on Demand (VoDs)
• Open a DCP 2.0 Support Case for any DCP module- Time Entry, Marketplace, Staffing, Delivery and Content Management

Navigation and Essentials (Training VoD)

• What is DCP ?
• Overview of DCP landing page
• Understanding Filtering
  • Table Configurations
  • Left Pane Filter
  • Column Filtering & Refresh
• Properties
  • Auto Save & Undo
• Action Pane
• Notification Center & DCP Control
• Export to Excel
• Preferences

Workviews (Training VoD)

 

• Creating & Managing Workviews
  • Creating Folders in a Workview
  • Managing Documents & Folders

Contacts Management (Training VoD)

• Create a List of Contacts for easy reference
  • Create Contact Groups
  • Pin Contact Groups

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Content Management

• Understanding Lifecycle Management & Version Number
• Upload a Document
• Updating Essential Properties via In-line Editing
• Updating Extended Properties via Properties Pane
• Internal Document Visibility Definition
• Reserve Content ID
• Upload a new Version of a Document
• Version History and Download History
• Search Documents

Review a Document (Training VoD)

 

• Initiate a Discussion
• Review and Comment on a Discussion

Submit a Document for Approval (Training VoD)

 

• Submit an Approval Request
• Respond to an Approval Request
• Review Approval Information

Publishing a Document (Training VoD)

• Publish a Document
  • Confidence score calculation

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Time Entry (Training VoD)

• Time Entry Getting Started
• Enter Time & Submit Timecard
• Edit Submitted Timecard
• Copy a Previous Timecard
• Assign an Admin Project
• Enter Time for an Unassigned Project
• Using Templates

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Delivery Management

• Navigating Delivery Management

Project Summary

• Project Summary
• Request Pre-Sales Budget Approval
• Update Project Manager

Activity Management

• View Project Activities
• Activity Properties

Resource Management

• Create a Resource or Delivery Request
• Direct Assign a Resource
• Cancel a Request
• Split a Request
• Copy a Request
• Withdraw a Request
• Escalate a Request
• Updating a Request in Approved Status
• Updating a Request in Provisional status
• Updating a Request in Requested Status
• Updating/Canceling a Rejected Direct Assignment
• Add additional Activities to assigned resources
• Approving/Rejecting a Direct assignment

MCC (Training VoD)

• Add MCC
• MCC Discussions
• MCC Documents

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Staffing Management (Training VoD)

• Understanding the Queues
• Mouseover Details
• Understanding the Resource Request / Assignment
• Create Direct Assignment

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Still having issues?

View training content on the Jive DCP 2.0 page

Review the Frequently Asked Questions (FAQ)

Send an email to dcp2questions or Open a Case