Jabber Client + Listener

[gopinathbtpn]

Hi Team,

We are trying to Integrate CTI with Cisco Finesse API.  The requirement is there are two user A and B. When User A call to B, B would be the receiver and I wanted to capture the receiving call event on B's machine and read the basic information like Caller's name, phone number etc.

Your inputs are highly appreciated.

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Regards,

Gopinath.

[Geevarghese Cheria]

Hi Gopi,

   Apologies for the delay in responding to you. I think you need to try any of these gadgets based on your requirement.

Cisco DevNet: Finesse - Sample Gadgets

For further related quires request to post your question under the Finesse community.

Thanks and Regards,

Geevarghese