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Add users to UCCX 11.5 sandbox

paul.pottier
Level 1
Level 1

I was not able to add additional users to the sandbox when it was created.

 

I would like to add these two users

 

john.mcdonald@bluec802.com

jeff.mcdonald@bluec802.com

 

992f7e4a-b2ed-4aef-bc68-1360031e413

6 Replies 6

paul.pottier
Level 1
Level 1

Sandbox id should be:    992f7e4a-b2ed-4aef-bc68-13600c31e413

 

Please enable VPN connections for these 2 permitted users when you add them.

Also, please extend the sandbox time to 4 weeks.

 

Thanks,

John McDonald

Hi John,

 

We cannot find your reservation by the id provided. Is it 992f7e4a-b2ed-4aef-bc68-13600c31e413?

 

 

How about now?  I have reserved a new sandbox, I still need twp more vpn credentials.

We need your reservation id for extra VPN users provisioning.

Where do I find the reservation id?

Screen Shot 2019-08-05 at 10.18.54 AM.png

You can find the reservation id in your browser's address bar. It is a unique one among reservations.