Catalyst 8000 Always-On Sandbox Failed to Provision

[pcunning]

Torque was not able to complete launching your environment.

For more details, contact your space admin

Name	Scope	Value	Created by	Last modified
	torque-account-id	Environment	54bd4387-5dd0-4c69-939b-fc93a152a259	T Torque
	torque-env-case-ignored-id	Environment	ktaio44sxfswc5ubj3ay	T Torque
	torque-environment-id	Environment	TqXkVymFnaNp	T Torque
	torque-owner-email	Environment	<<----->>	T Torque
	torque-blueprint-name	Environment	cat8k-always-on/Cat8k-Always-On	T Torque
	torque-space-name	Environment	DevNet	T Torque
	torque-sandbox-name	Environment	Catalyst 8000 Always-On Sandbox-20250602T10382432	T Torque
	email-template	Blueprint	generic	B Bob Wu	19 Aug 2024
	setup-duration	Blueprint	10	B Bob Wu	16 Aug 2023
	sandbox-type	Blueprint	virtual	A Allison Butler	2 Mar 2023

[bigevilbeard]

@pcunning looks like an internal error when it spins up.

[pcunning]

Agreed! I tried last night as well with the same error observed. I wasn't sure if the backend was down or the device was rendered inaccessible and needs to be re-provisioned.

Is there another place to report errors, or just here in Forums? 

[bigevilbeard]

@pcunning just here, the team check the community often.

[pcunning · Accepted solution]

Looks like someone took care of things behind the scenes; thank you mystery admins!

​CSR uptime is 1 day, 21 hours, 49 minutes
Uptime for this control processor is 1 day, 21 hours, 50 minutes
System returned to ROM by reload
System image file is "bootflash:packages.conf"
Last reload reason: reload

[j.zjo]

Hello,

Having the same issue in this moment. Suppose there's some maintenance ongoing. Any solution? Just patience?

Thanks

[bigevilbeard]

@j.zjo This post is already answered. If the answer didn't answer your question, ask a new one.