Cisco DevNet Sandbox Lab VPN login failed

[sujanareddy]

Getting Login Failed error with the provided credentials. 

 address : devnetsandbox-emea-gwy.cisco.com:20XXX

username: sujanaredd

[Steffen Wentzel]

Just wanted to let the team know - today I had the same issue. I set up two labs (both collaboration UCM 11.5). Both times I was not able to access the lab via AnyConnect. I tried from a Windows 10 PC and from a Mac. My userid was "steffenwen" IIRC.

[bigevilbeard]

Official statement: Yesterday 12th Feb, we experienced issues with your Sandbox Lab reservation – specifically, the VPN session was not configured correctly, which prevented you from being able to access your lab environment. We have identified and fixed the underlying issue, and we sincerely apologize for any inconvenience it may have caused.

HTH

[nimashajain57628]

@bigevilbeard 

I am Experiencing same issue. URL :  devnetsandbox-emea-gwy.cisco.com:20210

Please help!

[bigevilbeard]

ENG team is looking into this.

Hope this helps.

[nimashajain57628]

@bigevilbeard 

Any updates please!

[bigevilbeard]

Have a look at this thread here it appears some ISP are having an issue connecting to the gw ports.

Hope this helps.

[NedjiNuri]

Hi,

I have some issues here. 

>I have downloaded the cisco anyconnect from the provided link, in the end, I have a sign which says the installation is complete but is not. The software is not installed. Just not there.

>The other issues are none of the links provided works. I cannot open any of them 

Username: nedji.nuri 

URL:  devnetsandbox-us-sjc.cisco.com:20104

[bigevilbeard]

@NedjiNuri 

The information provided to your VPN client Anyconnect/Openconnect etc.. Here is link showing you how to connect to your sandbox - https://developer.cisco.com/docs/sandbox/#!first-reservation-guide/reservation-hello-world

Username: nedji.nuri 
devnetsandbox-us-sjc.cisco.com:20104

[evanburbank1]

Hello Team,- today I had the same issue. I set up two NX-OS with Nexus 9Kv labs Both times I was not able to access the lab via AnyConnect. I tried from a Windows 10 PC . My userid was "evanburban" please assist

[bigevilbeard]

Try this, go to Network Connections from Control Panel, right-click Cisco AnyConnect Security Mobility Client Connection, and choose Properties. Then disable IPv6, change IPv4 IP settings from Fixed IP to Dynamic. Close all Network Properties dialog boxes, and try VPN connecting again.

Hope this helps.

[dpfau]

Thanks @bigevilbeard!  The change you suggested worked.  

[uditpatel3]

It never connects to server.Vpn connection does not connect.

my server is:-  devnetsandbox-emea-gwy.cisco.com:20196

can some1 please help here

[bigevilbeard]

Check the port(s) are not blocked by your local firewall and/or provider. Try another sandbox which will give you another destination VPN head end, this will see if you can also connect.

Hope this helps.