03-10-2018 06:56 AM - edited 06-04-2019 02:37 AM
When in Cisco Unity Connection Administration I am getting a licensing error " License violation has occurred for 324 day(s) and crossed the grace period. System is now in Expiration mode." Is there anyway to have the licence renewed?
03-12-2018 05:39 AM
Hello Michael,
I will check the UCCX Sandbox and get the licensing issues resolved.
Thanks!
Jacob
03-12-2018 10:42 AM
Hello Michael,
I setup a UCCX 11.5 Sandbox and the licenses are normal for me. Could you please share with me your username so I can check and see what the issue is with your reservation?
Thanks!
Jacob
03-12-2018 07:10 PM
Hi Jacob,
Thanks for your email.
My UN is canberraadams1, my sandbox ID is
15808af2-11b0-4b44-965e-5310c80082fc
Thanks,
Michael Adams
03-13-2018 05:58 AM
Hello Michael,
It looks like you've reserved the UCCX 11.6 lab, I thought you were in the 11.5 lab. I will check the license in that lab and let you know if I find any errors.
Thanks!
Jacob
03-13-2018 06:37 AM
Hello Michael,
I see the license issue now. I will get the Sandbox patched and let you know.
Thanks!
Jacob
03-19-2018 08:52 AM
Hello Michael,
I have updated the license for the UCCX 11.6 Sandbox.
Thanks!
Jacob
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide