DevNet Meraki Small Business and Enterprise Sandbox missing appliances

[lowellsmith]

I finally got to reserve the Meraki Sandbox but when I logged in there were no appliances. No MX, no switches, no Cameras, AP's nothing. Its like this a brand new install. All it has is a network called branch office. Is there a solution for this? 

[zowu]

Some of devices were claimed & lost unexpectedly after bulky reservations. We are working with Meraki team to have them back to our inventory. 

[lowellsmith]

Will I be notified when they are available? Also can I restart the clock on
my reservation once the appliances are installed?

[jokearns1]

Hi LowellSmith

Yes we will notify you when the devices are available and extend your next reservation.

Joe 

[lowellsmith]

Hello @jokearns1 and @ zowu Is there an eta or any updates that you can provide at this time? Thank you.

[lowellsmith]

@jokearns1 and @ zowu Is there any update as to when this issue will be resolved? 

[jokearns1]

Hi, 

We worked on this yesterday and we have released the older devcies back into the pool. Can you try reserving now? we have capacity for one more environment. When capacity is reached, the launch button is not available
When the lab is up, check the inventory and let us know.

Thanks, 

Joe

[lowellsmith]

@jokearns1 There are still no devices:

[jokearns1]

@lowellsmith I will end your reservation and find you an account with devices. 

[lowellsmith]

@jokearns1 Thank you, I really appreciate that. Please let me know when it's available.

[jokearns1]

@lowellsmith All reservations are taken at the moment but I see one ending in about 3 hours. I will send you a message when the slot opens up but you need to be fast and reserve. I have already checked the account and I do see some devices in the inventory

[lowellsmith]

Ok I'll be waiting for it

[lowellsmith]

Ok I'll be waiting for it.

[jokearns1]

@lowellsmith One will become available in ~23 mins. Launch button will be available then to make the reservation. Suggest you take it for a few days. 

[jokearns1]

@lowellsmith Its available now. Jump in!!!