06-25-2017 08:02 PM - last edited on 06-04-2019 09:42 AM by Paul Zimmerman
I've do customization for Task Routing integration with social media application, I'd like to extend maximum duration to 1 month, anyone can approve this request?
06-26-2017 09:28 AM
Hi Nuttakorn,
I was able to locate your reservation and extend it by a week. We have upcoming maintenance planned and I don't think we'll be able to support the lab running for a month. Can you give me some business justification and I can approach my management with a the request.
Regards,
Craig
06-26-2017 10:01 PM
Hi Craig,
For the upcoming event of Dimension Data CxO Forum in July 2017, I've to present benchmark and some scenario related to Digital Transformation topic so I need more time for customize application with social media by using task routing on sandbox.
Thanks!
06-27-2017 08:16 AM
High Nuttakorn,
I've requested this authorization from my management. I'll follow-up when I get a response.
Regards,
Craig
06-30-2017 08:51 AM
Hi Nuttakorn,
My manager approved and I’ve extended your reservation through July. But we are planning a full Sandbox lab Power-Down the weekend of July 15th. We’ll make every effort to preserve this lab through this event, but it is possible reservations may be reset.
Regards,
Craig
07-02-2017 09:51 PM
Hi Craig,
Noted with thanks!
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