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Failed to connect to APIC

kumavi
Level 1
Level 1

Can you help me login to the APIC. I am getting below error at the moment.

 

Failed to connect to APIC (Web Socket reconnection failed). This can happen because of network connectivity issues or because the APIC restarted (e.g. for a firmware upgrade). When APIC returns online and you click OK you will be redirected to the login page If the error persists, close the browser and re-attempt login.

1 Accepted Solution

Accepted Solutions

hapresto
Cisco Employee
Cisco Employee

Is this on the Always On APIC Sandbox? AT https://sandboxapicdc.cisco.com/?  If so I just looked and it's up and running.  

 

This sandbox is monitored and when there are problems it is automatically reset, however that processs can take a few minutes. Your error message looks like you caught it during a reset time, unfortunate but it does happen.  Try it again and see if you are good now.  

 

Hank

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2 Replies 2

hapresto
Cisco Employee
Cisco Employee

Is this on the Always On APIC Sandbox? AT https://sandboxapicdc.cisco.com/?  If so I just looked and it's up and running.  

 

This sandbox is monitored and when there are problems it is automatically reset, however that processs can take a few minutes. Your error message looks like you caught it during a reset time, unfortunate but it does happen.  Try it again and see if you are good now.  

 

Hank

Thanks much for the reply. I was able to login from home internet yesterday and from andriod phone today, however still not able to login from office. Suspecting proxy issue.