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How do I cancel a Sandbox future reservation ?

kabuelenain
Level 1
Level 1

How do I cancel a Sandbox future reservation ?

15 Replies 15

Should be 'reservations' tab and then the square box on the right. There should be an option there or end perhaps. Hope this helps.

 

Screenshot 2020-03-28 at 08.18.39.png

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souradish
Level 1
Level 1

I have the same issue. It looks like the Delete button is greyed out and you can only delete ongoing reservations, which is a bummer. 

ekerstetter
Level 4
Level 4

Same issue.

ekerstetter
Level 4
Level 4

It looks like the reservation is showing as "scheduled for me". I wonder if this is why I can't delete it. Do you have the same notification? When I click on "zowu" is shows the email to be "zowu@cisco.com".

ekerstetter_0-1681137815076.png

 

rich21
Level 1
Level 1

From what I can tell, zowu@cisco.com is someone who is works at Cisco the back end of this specific stuff, helps out here in the forums regularly, too.

I think that was an automated process that ran as them, so the reservation has an ower of zowu.

(All of mine are the same way).

 

ekerstetter
Level 4
Level 4

I opened up a support ticket related to this, but was told to post here since the "forum was monitored". It's been over 10 days and it doesn't seem like anyone is monitoring these posts. Anyone know of any other way to actually get some assistance?

@ekerstetter start a new thread/post here https://community.cisco.com/t5/devnet-sandbox/bd-p/4426j-disc-dev-devnet-sandbox 

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zowu
Cisco Employee
Cisco Employee

This feature requires "admin" privilege and you cannot do it by yourself. Please let us know your future reservation# and we can "delete" it for you. 

8ac18390-f3c5-4e83-ba28-4351ac0fa11e

the reservation is cancelled

Your reservation is deleted.

netrc
Level 1
Level 1

please delete my reservation. thank you.  are the reservation times in utc ?

 2a5fd2c0-86d9-40b5-a5f2-df6fccf6d617

kaurag
Level 1
Level 1

Hello there,

c1506893-02d6-4f06-9522-2316a127b6bb this is my sandbox id i want to delete but i am not able to do it.

Can someone please delete it?