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Hi, I'm developing realtime monitoring program of finesse using xmpp client.My app logged in to finesse xmpp server as supervisor and subscribing all teams.And successfully receive agent state change event message of team members, but could'nt receiv...
First of all, sorry for not being good at English.I'm developing realtime monitoring tool related to finesse xmpp event notification using C# and agsXMPP lib.My application creates the same number of xmpp clients as the number of agents and login to ...
Thankyou for your quick reply.I tested as supervise account. But, I couldn't receive status notification.[Test environment]agent "A" is supervisor of "B"Agent "A" <roles> <role>Agent</role> <role>Supervisor</role> </roles> <tea...
