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Not able to connect sandbox lab through AnyConnect

bhushan.bhadane1
Level 1
Level 1

ā€Ž02-16-2016 12:39 AM - edited ā€Ž06-04-2019 02:22 AM

We have reserved sandbox lab for collaboration 9.1, however unable to connect using AnyConnect(version 3.1.09013)

Lab Network Address: devnetsandboxlabs.cisco.com/rave04

Getting error message as "The VPN connection failed due to unsuccessful domain  name resolution"

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jacoadam
Level 5
Level 5

ā€Ž02-17-2016 06:21 AM

Hello Bhushan-

Thanks for your reply! Could you please try connecting to your lab again and let me know if you are able to connect? We experienced a brief outage.

If you still get the error "The VPN connection failed due to unsuccessful domain  name resolution" could you please ping 'devnetsandboxlabs.cisco.com' and let me know what IP address is resolving?

Please let me know if you have any questions!

Jacob

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