I have reserved and connected to a UCCX 11.5 sandbox.
I've opened a VPN connection with AnyConnect.
I've connected to Finesse in a Firefox browser. (at https://hq-uccx.abc.inc:8445/desktop)
When I enter into Finesse a Username (such as Agent001), Password (ciscopsdt) and Extension (6001) as specified in the 'Agent Information' table, I get the error: Invalid ID or password. Please try again. Same error with other Usernames also.