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Request to extend sandbox reservation

Alex2606
Level 1
Level 1

Hi,

I would like to extend my BroadWorks sandbox reservation. Is it possible to extend it for 2-3 weeks? Thanks in advance!

 

-Alex2606

8 Replies 8

zowu
Cisco Employee
Cisco Employee
Please let us know your reservation id so we can extend it for you. You can find the reservation# in your address bar: https://devnetsandbox.cisco.com/RM/Diagram/Index/<reservation_id>

Hi zowu,

The BroadWorks sandbox has expired. Could you please help extend it for 2-3 weeks? Here is the reservation id:

1c7fab38-b522-4251-b938-254f27669b77

Thanks in advance.

Hi zowu,

 

I was also wondering if there is way to save the configuration before sandbox expires, and then apply to a new one if the previous one cannot be extended on time? Thank you.

Hi Alex,

The configuration i.e. VMs saving requires invention from sandbox admin while the reservation is still in Active state. We need to move your VMs to prevent VM deletion in sandbox "teardown" stage. And then we can move the "saved" VMs to your new reservation in the future.

We don't recommend this process since it requires too many manual actions from admin staff.

Regards,
Bob

Thanks zowu. May I ask for extension for below sandbox reservation (already expired). If it can be extended longer than 7 days, that will be great.

https://devnetsandbox.cisco.com/RM/Diagram/Index/1c7fab38-b522-4251-b938-254f27669b77

We cannot extend "completed"/"expired" reservation since all VMs were deleted already. Please request lab extension while it is still in "Active" state.

Thanks zowu.

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