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sandbox lab and TSP

Hi  .. need to understand which sandbox lab shall we use for testing. We have to do the CTI integration with CUCM 9.1.

Also what should we used for development tapi32.dll / CISCO TSP? do we need TSP if we are using sandbox lab for testing?

77 Replies 77

If you like, we can have a quick webex to look at the issue if you see it during you next reservation. I see your current reservation has ended.

Joe

Getting the same issue with new reservation.

How to use full anyconnect client tunnel?

are you connecting using an Anyconnect client or from a web page?

Joe

First i have connect using Cisco Any connect.

Then using web browser as i have to configured some devices and user in CUCM so that i can use that user for login in TSP. So when opening CUCM from browser then it getting stuck.

cisco.jpg

Hi,

Once you have connected a full tunnel using the Anyconnect VPN client, you browse directly to the servers using the following links

http://10.10.20.1  (Publisher)

http://10.10.20.2 (subscriber)

https://10.10.20.17 (Presence)

Joe

Which one shall i use to configure the devices and TSP user? Is it publisher, subscriber or Presence?

Publisher

Getting below error in CISCO TSP log after configuring CISCO TSP.

19:25:41.842 HDR|02/29/2016 CiscoTSP001.tsp,Special

19:25:41.842 |   TSPI_lineNegotiateTSPIVersion() dwDeviceID =0xFFFFFFFF dwLowVersion =0x00010003 dwHighVersion =0x00030001 lpdwTSPIVersion =0x0722506C

19:25:42.587 |   CSelsiusTSPWaveList::Init() *ERROR* Failed to get ISelsiusNTWaveCtl interface.

19:25:42.587 |   SelsiusTSP::InitializeComObjects() *ERROR* Failed m_WaveList->Init(). hr=0x80040154

Where can i find the IP address of CTI manager. I have got the lab address - devnetsandboxlabs.cisco.com/rave03

and not any IP address.

CTI Manager IP address is the same as the Publisher, 10.10.20.1. The CTI manager is running on that server.

Joe

Thanks Joseph!

I can see the CISCO lines and can monitor using TAPI phone dialer.

But when i am dialing the number i can see the resource unavailable message.

Where are you seeing that message? can you send a screen shot?

Joe

screenshot.png

Hi,

I am going to try and set up the scenario on this side. Where did you download the TAPI phone dialer from?

Joe