08-20-2017 05:17 PM - edited 06-04-2019 02:32 AM
I have been unsuccessful in connecting to the Always On and Reserved Sandbox labs. Getting the message below:
- devnetsb13.cisco.com NX-API with VIRL
- devnetsb12.cisco.com APIC-EM__GA_HW-MiniLab-2_Reservation Lab
[NOTE: I can connect to dCloud labs with no problem. It's just the developer sandboxes that does not work.
Here's the reserved lab that I tried but was unable to connect to:
Hi jim.schrader,
Good News! Your APIC-EM__GA_HW-MiniLab-2_Reservation Lab is ready. Let’s get you connected to your Lab!
If you DO NOT have AnyConnect installed on your system
If you DO have AnyConnect already installed on your system
Your Sandbox Lab
Message was edited by: James Schrader Highlighted that dCloud works to avoid troubleshooting the client.
08-28-2017 06:57 AM
Hello James,
Apologies for the delay in response - could you please let us know what version of AnyConnect you're using? Also, could you please make a new reservation of the lab, so we can use your reservation to actively troubleshoot the issue.
Please let us know if you've got any other questions!
Thanks!
Jacob
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