UCCX 12.5 with Finesse Sandbox Remote Jabber and SIP phones No Audio On Remote Clients?

[watson.graeme]

Hello,

I am using the UCCX 12.5 with Finesse Sandbox and have installed both Jabber and a SIP softphone on my PC.

The devices have registered via the VPN and I can make calls between them, the IVR and the other local Jabber clients on the Windows servers - however there is no audio at the remote end.

For example If I call into the UCCX queue on 6000 the call connects but I cannot hear the prompts.

Is this the expected behaviour our should there be 2 way audio over the VPN?

Thanks

Graeme

[mobilenumbertrackeronline]

Hi, This is the first time this week I have attempted to use the DevNet Sandbox, and I am very happy to visit this page.