Unable to access Collaboration 10.5 network via 881W VPN

[hwhittle_vtx]

I've been using a Cisco 881W router with a Cisco-supplied config to make an Easy VPN connection to the sandbox (a Collaboration 10.5 lab in rave08).  Everything has been working fine for the last two days, until a couple of hours ago when I lost access to the sandbox network (e.g. CUCM on 10.10.20.1 fails to respond to ping and HTTP, Windows DNS Server on 10.10.20.100 fail to respond to ping and DNS).  I can access CUCM via https://devnetsandboxlabs.cisco.com/rave08, so the instance itself seems healthy.

As far as I can tell there have been no local changes which would have affected this, and the lab has 1d18h left to run.  The 881W's VPN light is illuminated and tracert 10.10.20.1 gets as far as 192.168.200.254 before timing out.

I'm wondering whether the VPN group, key etc. are wrong, but the fact that it has worked for two days would suggest not.  Is there a definitive reference for what these should be for a given lab / rave?  Are there any current issues which might explain what I'm seeing?

[jokearns1 · Accepted solution]

Hi Hugo,

Looking at the configuration on the router, you are connected to the incorrect group.

crypto ipsec client ezvpn TRAFFIC

connect auto

ctcp

group FREEABCGROUP19

Please run the following:

conf t

crypto ipsec client ezvpn

group FREEABCGROUP8 key FREEABCGROUP8

end

wr

clear cry isa

Joe

[hwhittle_vtx]

Thanks Joe, that's done the trick.  For completeness, I had to change:

crypto ipsec client ezvpn

to

crypto ipsec client ezvpn TRAFFIC

Strange that it worked fine for days though, no?

For future reference, do the numeric suffixes on the group and key always correspond to the rave number on the URL?

[toddspc]

Dear sir could you please send me your config without username/ password info.   I also have this  router with poe module and 48 volt power supply.