hmmmm. I'm a little too new to the sandboxes to know what that means. I probably need assistance at a beginner level. I registered a sandbox and see it live and now have no idea what to do to make use of it.
I was assuming I'd get an email that would allow me to make a VPN connection and then SSH or RDP into the servers. Then of course I would need to understand how to add an actual phone to drive test calls. It looks like in the instructions we can use a softphone or a hard phone.
Where do I get the softphone client.
What is the extension number.
What is the outside inward dial number to the CUCM.
Do I have to create vectors, skills, queues, agents etc.
Any suggestions for a higher level staring point?
