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Duo - I may be the only one who's done this...

RabidGata
Level 1
Level 1

So, I haven't used Duo in about 3 years. I logged back in, used it fine once, got ahead of myself... it said that my 3 accounts (all with the same name listed as my Uni) were deactivated... and what did I do? Deleted. Every. Single. One. Yep. And now? I can't get a bypass code. Can't get in to do my homework or anything. The only thing that I CAN do, is email. Maybe because it's Outlook? I don't know. If anyone knows how to fix this, feel free to tell me how. Or is this only something that my school IT desk can fix?

1 Reply 1

DuoKristina
Cisco Employee
Cisco Employee

You do need to contact your school's IT help desk to ask them to send you a Duo Mobile reactivation for their organizational account.

Duo, not DUO.
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