cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1735
Views
0
Helpful
3
Replies

IOx App Activation Failed

OGuler
Level 1
Level 1

Hello,

I am new to Cisco IOx and I am trying to run a Helloworld app on a Cisco IR1101 router with Cisco IOS XE Software, Version 17.03.01.

I am following the information and using the files from a guide on github: https://github.com/etychon/iox-aarch64-hello-world

I have built the IOx package and uploaded the relevant tar file through the WebUI. I was able to successfuly deploy the app however, upon attempting to activate the app, I am met with the following message: 

Operation: activate failed.

Error while changing app state: 'NoneType' object has no attribute 'get_bridge_ipv4_address'

Screenshot 2022-07-07 114741.png

I have tried activating other apps that I have deployed as well as attempting to activate the apps through the CLI but I recieve the same error.

I'm hoping someone could explain to me what this message means as I have not found anything online that explains this clearly. Also, any suggestions to how to fix this problem would be appreciated.

Thanks,

Onur

3 Replies 3

Flo Pachinger
Cisco Employee
Cisco Employee

Hey OGuler,

did you build the IOx application yourself with ioxclient? Did you also configure your app network settings?

Since your said your are new, there is actually a learning lab on how to deploy an IOx application on an IR1101. You can use your IR1101 or use the device via a DevNet sandbox: https://developer.cisco.com/learning/labs/iot-hardware-ir1101-sandbox/install-an-iox-application/

I would suggest to update your IOS XE firmware to the latest especially when using IOx app hosting. You can find it on software.cisco.com and easily upgrade via webUI.

In order to get your application to work you need to configure a few network settings, this is all explained in the learning lab.

Hope this helps for now!

Hi Flo,

Thanks for your reply. I have tried activiating mutliple apps, some of which I built myself with ioxclient and some I downloaded the files from github. I made sure to configure the app network settings - trying both the WebUI and the CLI.

I followed the learning lab and performed the steps myself on my own IR1101. Unfortunately, when it came to activating the webserver app from the tutorial, I was met with the exact same error.

I am unsure if this has any relevance but I'll mention it anyway. I have noticed that when I perform the following command:

show app-hosting detail

the 'Network interfaces' section is blank for all deployed apps. Is this relevant to my issue or is this section only filled in after activation of the app?

Screenshot 2022-07-14 145305.png

Thanks again for taking your time to reply,

Onur

Hi @OGuler 

Did you ever find a solution for this? I have the exact same issue on a 9300L where I try to run the guestshell.

I have done this many times before on other switches but on this one it won't work.