ISR 4331 - IOX command not available - running 16.6.3 (Everest)

[Alex Willoughby]

Hi all,

Im trying to enable Guestshell on my ISR4331 but need to enable iox first, when I go to enable fox the command is not recognised, neither is any box command.

im running 16.06.03 Everest, sample output below

STR-LAB-01-RTR-01#guestshell run python
 iox feature is not enabled
STR-LAB-01-RTR-01#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
STR-LAB-01-RTR-01(config)#iox
                           ^
% Invalid input detected at '^' marker.

STR-LAB-01-RTR-01(config)#

any ideas?

Thanks

[Steve Zhang]

Please follow the guide of https://developer.cisco.com/docs/iox/#!isr-4000asr-1000-series-platform-information/isr-4k-and-asr-1k-platforms

[Alex Willoughby]

this is odd, I go through the guide follow it exactly and output as per the below: -

LAB-01-RTR-01(config)#virtual-service
^
% Invalid input detected at '^' marker.
LAB-01-RTR-01(config)#virt
LAB-01-RTR-01(config)#virtual-?
virtual-profile virtual-template

[MertDugar]

I have the same problem about enable iox feature. Is there any solution? 

[Mark Ciecior]

Note this line from the guide referenced above:

There is a minimum memory and storage requirments they are: 8GB RAM, 20GB SATA harddisk or SSD

If the router doesn't have an SSD installed, these iox and guestshell commands aren't available.

[patelvc7601]

I am running 16.9.4 with same issue.

I do have 8gb RAM & 20G Hard drive.

LAB#show ver | inc memory
cisco ISR4331/K9 (1RU) processor with 3832318K/6147K bytes of memory.
32768K bytes of non-volatile configuration memory.
8388608K bytes of physical memory.
3125247K bytes of flash memory at bootflash:.
LAB#show harddi
LAB#show harddisk:
-#- --length-- ---------date/time--------- path
1 4096 Oct 21 2019 14:05:44.0000000000 +00:00 /vol/harddisk/
2 16384 May 14 2015 16:18:34.0000000000 +00:00 /vol/harddisk/lost+found
3 716 Nov 06 2015 16:44:31.0000000000 +00:00 /vol/harddisk/vlan.dat
4 9766 Nov 09 2015 19:02:50.0000000000 +00:00 /vol/harddisk/waas253rtr-confg
5 4096 May 30 2018 19:10:59.0000000000 +00:00 /vol/harddisk/virtual-instance

20064063488 bytes available (40960 bytes used)

[patelvc7601]

in My case it turned out to be booster license feature . I had to disable this feature & reboot the router.

no platform hardware throughput level boost .

HTH 

Sincerely

Viral Patel