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Ability to see who released/deleted a message?

jbranch
Level 1
Level 1

I have 6 guys in our IronPort, and for auditing purposes, it would be nice to see who actually released/deleted a message. I have had this ability in previous email filtering software, but I can;t seem to find anything int he message tracking logs that will tell me the login name of the person that managed the message. We need this functionality.

Thank you.

2 Replies 2

Greetings Josh,

You should be able to do this using the logs on the appliance.

1.  Search the Mail_logs and get the MID number

Line should look like this:

Thu May 3 12:54:48 2007 Info: MID 1186003 released from quarantine
"Policy" (manual) t=767

2.  Take the date/time stamp and search the gui_logs.

Line should look like this:

Thu May 3 12:54:48 2007 Info: req:19.191.113.146 user:admin

id:JTUnNoXVUpiAZMHDljbH 200 POST
/monitor/quarantines/local_quarantines_dosearch?name=Policy HTTP/1.1
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727;
InfoPath.1; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30)

Answer:  user =admin

             screen location was = /monitor/quarantines/local_quarantines_dosearch?name=Policy

Christopher C Smith

CSE

Cisco IronPort Customer Support

Thank you Chris. Definitely not a quick and easy method like our previous mail filter, but I'll give it a whirl.