Adding a disclaimer

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02-07-2011 06:58 AM
Good Morning,
We are getting ready to move our C370 into production and one of the last items that we need to look at is the Disclaimer.
We have figured out how to add our Disclaimer to every e-mail going out, but here's what we would like to do. Currently with PMDF, our current mail gateway, we have the ability to check to see if a disclaimer has already been added to an outbound e-mail. If it exists, we do not add it again. I don't see where I can do that with the C370.
Is this something that can be done and if so, how?
Thanks in advance,
Doug
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Email Security

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02-07-2011 03:37 PM
HI Doug,
There is a way to do this on the IronPort appliance. Its not to difficult, I have outlined the steps below.
- Log into command line of device
- Issue the filters command
- Select New from the menu
- Paste the filter below (please ensure you replace the SNIPPET portion with a short sentence from your disclaimer)
no_duplicate_disclaimer:
if (sendergroup == "RELAYLIST")
{
if not (body-contains("SNIPPET FROM DISCLAIMER", 1))
{
add-footer("disclaimer_1");
}
}
. - Press the enter key several times
- Issue the commit command
Let me know if you have any additional questions.
Christopher C Smith
CSE
Cisco IronPort Customer Support
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02-08-2011 06:16 AM
Chris,
Thanks for the help. I put in the filter as you instructed but it's still adding the disclaimer when it shouldn't. I have attached a screen shot of the trace test that I ran and also the modified filter rule for our environment.
Thanks,
Doug
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02-08-2011 12:53 PM
Hi Doug,
The attached trace image is hardly visible.
Please remember you have to use an IP from your 'RelayList' in your trace utility in order to see the exact processing of this filter. Please reply back with copy paste snippet of your trace result. Also double check the IP address you are using in the trace tool exists in the relaylist.
Regards,
Viquar
Customer Support Engineer

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02-08-2011 12:59 PM
Viquar,
I used an IP from our Relaylist. I have saved the file in a .pdf so that you can "blow it up".
Doug
Screen shot:
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02-08-2011 01:30 PM
Hi Doug,
I will suggest to do a real test instead of relying on trace tool since you dont have the message to confirm it worked or not. Also try following in case you have the disclaimer only in the body of the message.
if (not only-body-contains("EMC071856",1) )
Viiquar

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02-09-2011 06:53 AM
Viiquar,
Thanks for the suggestions. I think that I may have found the problem. Since I'm using this message filter to check and add the disclaimer if needed, I probably need to turn off the adding of the disclaimer on the Outbound listener? I had this still on. Once I removed it, the message processed correctly.
Thanks again!!!
Doug
P.S. After sending this, I was told that I need to setup this rule so that if specific addresses (Internal address) send mail outside, don't include the disclaimer. The specific address send SMS messages out to our Tech people and we don't want those messages containing our disclaimer. Below is the rule as it currently is setup and working without the specific addresses:
no_duplicate_disclaimer:
if (sendergroup == "RELAYLIST")
{
if (not only-body-contains("EMC071856", 1))
{
add-footer("EMC_Disclaimer");
}
}
.
Thanks again!!!!
Doug
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02-09-2011 02:04 PM
Viiquar,
With some help, I was able to get this to work:
no_duplicate_disclaimer:
if (sendergroup == "RELAYLIST")
{
if (not mail-from-dictionary-match('Dictionary-NoDisclaimer'))
{
if (not only-body-contains("EMC071856", 1))
{
add-footer("EMC_Disclaimer");
}
}
}
Thanks,
Doug
