AMP for ESA configuration page display error

[ymadheka]

Hi Team,

We have enabled AMP on ESA appliance but at the time of configuration of File Analysis and reputation page doesn't open and gives a error of page cannot be displayed. Clearing the cache, change of browser but still the issue persists.

Kindly help ASAP.

[Libin Varghese]

Hi,

I would suspect this error is as a result of the below defect

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw11084

You would need to confirm connectivity to the cloud servers as per the below article.

https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/118785-technote-esa-00.html

telnet panacea.threatgrid.com 443
telnet cloud-sa.amp.sourcefire.com 32137

In order to use port 443 for file reputation please use command "ampconfig" -> "advanced".

Once traffic is allowed to the file analysis server "panacea.threatgrid.com" you should be able to access the configuration through the WebUI.

Regards
Libin Varghese