01-23-2017 11:10 AM
Hello,
I am logged in as the admin and attempting to add a new user in the ESA. However, when I add a new user in the GUI, the option for password is grayed out. Therefore, I am not able to create the new account? Do I have to add a new user via CLI?
Thank you in advance!
Solved! Go to Solution.
01-23-2017 11:34 AM
Hi,
I've normally observed this to happen due to an IE compatibility issue.
You can attempt to toggle the configuration under System Administration -> General Settings -> IE override or use a different web browser altogether.
Using command "userconfig" through the CLI would also be a workaround if an alternate web browser is not available.
Thanks
Libin V
01-23-2017 11:34 AM
Hi,
I've normally observed this to happen due to an IE compatibility issue.
You can attempt to toggle the configuration under System Administration -> General Settings -> IE override or use a different web browser altogether.
Using command "userconfig" through the CLI would also be a workaround if an alternate web browser is not available.
Thanks
Libin V
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