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Backup Cloud Email Security Appliance

lilianamartinez
Level 1
Level 1

Hello, 

 

Im't triying to get a backup from my ESA and SMA but I get "You are not in the correct access group to use the saveconfig command." log when I try via CLI with "showconfig, saveconfig or mailconfig" I tried in cluster mode, group mode and machine mode and viya GUI I get "This feature is currently disabled. "

 

I attach ScreenShot.

 

Regards

1.PNG2.PNG

 

1 Reply 1

aayalaga
Cisco Employee
Cisco Employee

Hi Liliana,

 

For Cloud Email Security appliances is necessary to open a support case and request the backup file.

 

Regards,