Backup Cloud Email Security Appliance

[lilianamartinez]

Hello, 

Im't triying to get a backup from my ESA and SMA but I get "You are not in the correct access group to use the saveconfig command." log when I try via CLI with "showconfig, saveconfig or mailconfig" I tried in cluster mode, group mode and machine mode and viya GUI I get "This feature is currently disabled. "

I attach ScreenShot.

Regards

[aayalaga]

Hi Liliana,

For Cloud Email Security appliances is necessary to open a support case and request the backup file.

Regards,