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Hello, is there any problem with update server? because when i tried to upgrade SMA the download stuck at 6%.I have tried to download directly via this link http://updates.ironport.com/fetch_manifest.html but failed. it's happen at12-13 Jan 2021 GMT ...

Hi All, I have tried to create custom DLP policy for Malaysian ID, for example, 889922-01-1234 or 881243 01 1234 and the regular expressions that I created as below. Its should be denied and drop when someone sent out an email that content ID. but it...

m.azlan by Level 1
  • 2602 Views
  • 4 replies
  • 5 Helpful votes

Hello,I'm configuring a SMA M600V ver 13.6.2 and I'd like to configure an scheduled report.I've enabled the Centralized Reporting and looking at the documentation for the scheduled report, it indicates that should enable: 'Choose Email > Reporting > ...

I am trying to configure Rate Limit for Envelope Senders for outgoing mails from our email gateway. Lets say we set it to 200 for individual user per hour. What if he sends 200 mail in 10 min. According to the link he cannot send the mail for one hou...

Hi all! When I receive the new mail, i get the log: There are situations when the domain underlined in blue is blocked and generates an error from the sender: 554 smtp.example.com Your access to this mail system has been rejected due to the sending M...

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Hi all. So, i configured the File Analysis menu tab to send *.jar files to File Analisys. I check logs, and see : upload_action = Recommended to send the file for analysisBut after this log I do not see the log, that the file was send to File Analysi...

Hi all,I have smtp.example.com corporate mail. When the person from other company(person@company.com) send me the mail, i cant receive the mail and the person from other company get an error: 554 smtp.example.com Your access to this mail system has b...

The ESA system logs have a window when they mail logs for a message. Once past the window, the tracking is only avail on the SMA. I can find the logs on the SMA through the browser view. Is there a way to grep for those messages on the SMA through CL...

AustinK7 by Level 1
  • 2585 Views
  • 1 replies
  • 0 Helpful votes

Resolved! Licenses

Hi everyone, We want to build a verification unit to upgrade our virtual appliance.However, I cannot get a demo license.My team could not associate the VLN with an account.Please tell me about the following.1) Where can I find the procedure to associ...

t.shibuki by Level 1
  • 2822 Views
  • 2 replies
  • 5 Helpful votes

Hi,As in Cloud ESA there is no API we decided to configure SCP server that will be available from Cisco Cloud IP address.Challenge here is that SCP configuration would give ssh-rsa and it'll automatically scan host and populate good info ssh-rsa pub ...

Juraj Ban by Level 1
  • 4123 Views
  • 1 replies
  • 0 Helpful votes

Hello,We've enabled subject header tagging for emails from external senders. This works as expected. However, we're seeing stacking Re's in the subject which is causing issues with the conversation view in Outlook. I've attached an example of what th...

evanrust by Level 1
  • 2991 Views
  • 7 replies
  • 0 Helpful votes