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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1520 Views
  • 2 replies
  • 0 Helpful votes

We filter for SSN, but it does not catch everything. I realize a consecutive 9 digit number would be a bad idea and we do not have a rule in place for that anyway. What I do need is a way to catch SSN in the following format: xxx-xx-1234 or xxx-12-34...

I have one esa with 500 user license + cluster licenses (free) , now we have brought 2 new esa we got cluster licenses which is free, now I know of I put all this email appliances together then it wil work and share licenses in cluster. Now question ...

Hi all,   Our team has been working on a regular expression for detecting bitcoin addresses. I'd like to get your feedback on our RegEx and see what others are doing to detect crypto currency addresses in email.    The RegEx we're using in our Dictio...

joelbland by Level 2
  • 3764 Views
  • 2 replies
  • 0 Helpful votes

I tried to use CEF logs Consolidated Event Logs on Cisco Esa but  unfortunately ESA only sends the logs that have Accept on Connection Behavior, but I need also logs with Reject Connection Behavior.When I use normal syslog format, ESA send all logs, ...

AEK by Frequent Visitor
  • 4922 Views
  • 4 replies
  • 0 Helpful votes

Hello, I struggle to find the right team to answer questions on a renewal for CES.  Our partner initially purchased CES that included SMA. When renewing the CES the SMA is not included and further is not a possible choice in CCW for CES. 1. Which tea...

In our Organization people regularly send emails to IT expecting the unwanted marketing email they've received be added to Drop Spam filter.But i find that most of the time those were small batches of mails, or if we got 40 or 50 messages, it's basic...

jman2 by Visitor
  • 2219 Views
  • 8 replies
  • 5 Helpful votes

Hi @ all, we saw a few incoming mails which used as the from Name a vip´s Name like Name@ourdomain.test ..probably phishing attacks as they had some charakteristics to.Now the question is it possible and if yes how..that the ESA is looking in the mai...

Hi, I was asked to modify default SPAM notification message that is generated by ESA. I need to bold some lines and change their color. (probably HTML code) could you tell me where and how to do it? I also need to modify the width of a column (see se...

pauls7490 by Community Member
  • 3086 Views
  • 7 replies
  • 0 Helpful votes

HelloCan the ESA/Ironport content filter also filter the recipient in the CC: box?I need to identify all email that are sent to a specific email (ex. fromspam@anywher.com). So far I can catch/filter them when that address is a regular recipient and/o...

Ed_Mir by Visitor
  • 1654 Views
  • 2 replies
  • 0 Helpful votes
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