cannot access c160 after reverting OS

[Greg Howley]

I tried to revert an OS upgrade and now I can't access my c160.  When attempting to connect via the serial console, I get prompted for credentials, then the following

then prompted for credentials and the cycle repeats.  How do I break the cycle?

[Robert Sherwin]

Greg -

Not sure if you had a screenshot there or not, posting seems a little incomplete.  With reverting issues on the appliance - it would probably be best to open a support case and work directly with us on the issue. 

-Robert

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