12-04-2013 05:01 AM
Hello
Could someone please let me know whether one has to order and pay for the CM feature keys, or is it simply a case of registering the relevant ESA's as per a seperate post here: https://supportforums.cisco.com/thread/2239591
Your help in this matter would be appreciated.
Harry
Solved! Go to Solution.
12-04-2013 07:29 AM
If you have the base serivce and feature keys already installed on an appliance - you can simply contact GLO and request them to provide the CM feature key as well. This should be at no charge.
Each appliance have to have an assigned key, and have it tied in the keys/license DB.
Please contact our Global Licensing Operations team:
https://tools.cisco.com/SWIFT/LicensingUI/Home
Phone: 1-800-553-2447, opt 3
Request to have a case opened for GLO/Licensing.
Their email directly is: licensing@cisco.com
You would be needing to have the following key added:
Centralized Management: ESA-CM-LIC=
Hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)
12-04-2013 07:29 AM
If you have the base serivce and feature keys already installed on an appliance - you can simply contact GLO and request them to provide the CM feature key as well. This should be at no charge.
Each appliance have to have an assigned key, and have it tied in the keys/license DB.
Please contact our Global Licensing Operations team:
https://tools.cisco.com/SWIFT/LicensingUI/Home
Phone: 1-800-553-2447, opt 3
Request to have a case opened for GLO/Licensing.
Their email directly is: licensing@cisco.com
You would be needing to have the following key added:
Centralized Management: ESA-CM-LIC=
Hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)
12-04-2013 01:29 PM
Thank you very much for the information Robert, appreciate the help.
Regards
Harry
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