CISCO account that doesn't match my Cisco Networking Academy account

[rajpersad13]

unable to login to Net Academy using cisco account. When i attempt to create an account it says that the email account already exists.

[Libin Varghese]

Since this support forum section is specific to Cisco Email Security Solutions, I would recommend reviewing support options for Net Academy.

https://www.netacad.com/support

Regards,

Libin

[erick.etiv12]

i send a message 

Sorry, we can't find a NetAcad account associated with this Cisco account

[civali]

Same here...I really don't know why is this happening

[JassonJr]

If anyone is receiving this message, I dunno why this happens, but you can turn around it by going to this course and sign up for it:

https://www.netacad.com/courses/iot/introduction-iot#anchor

By doind this you'll be creating a NetAcad account directly.

You should see options like this when you select the language, if english ask you to go to another page, select another language, for me Brazilian Portuguese worked.

It is horrible to have to be doing things like this, but at least you may get what you wanted after creating the account...

[mEta]

I am currently experiencing the same issue. Do you know if anyone has contacted Cisco Representatives regarding the issue?