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Cisco Email Reporting plug-in customization

tmac44344
Level 1
Level 1

Is there a way to make the plugin SPAM button move email to Outlook's Deleted Items folder rather than Junk E-mail folder?

1 Accepted Solution

Accepted Solutions

dmccabej
Cisco Employee
Cisco Employee

Hello,

 

There is currently no way that I am aware of to accomplish this. As a workaround, you possibly try configuring the AutoArchive settings on the Junk Email folder to automatically delete items after a certain period. You could also try disabling the Junk Email folder all together for clients on the server (Exchange) side. 

 

Thanks!

-Dennis M.

View solution in original post

2 Replies 2

dmccabej
Cisco Employee
Cisco Employee

Hello,

 

There is currently no way that I am aware of to accomplish this. As a workaround, you possibly try configuring the AutoArchive settings on the Junk Email folder to automatically delete items after a certain period. You could also try disabling the Junk Email folder all together for clients on the server (Exchange) side. 

 

Thanks!

-Dennis M.

Thank you for checking!