01-13-2023 10:25 PM
Hi since about 11:50 pm January 13 we been getting this error
The Warning message is:
Unable to connect to the Cisco Aggregator Server.
Details: (60, 'SSL certificate problem: unable to get local issuer certificate').
I don't see any messages on status page if I browse directly to that url from.browser of says no certificate sent
Anyone else run into this issue ?
01-14-2023 11:11 AM
Same problem here in Sweden. Both appliance (14.2.1-015 and 14.2.1-020). Started today 14/1 at 05:58 GMT+1.
01-14-2023 11:24 AM - edited 01-14-2023 11:26 AM
Exact same issue as well for me. Started getting alerts very late on 1/13 (almost midnight) and continued several times an hour all morning. I've since auto ruled them into another folder in my email client and opened a TAC case after finding this thread, telling me it was a more widespread issue.
I also don't think the VLN issue applies to me either. Both of my appliances are licensed through smart licensing so when running a "showlicense" command, it shows no license installed. That is expected from what I understand when using smart licenses.
01-14-2023 02:06 PM
Got this from the Statuspage.io notifications page.... issue has been resolved.
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01-14-2023 03:34 PM
Yes, no more error. Working now.
https://urgentnotices.statuspage.io/
01-14-2023 03:49 PM
Same, I no longer get the alerts anymore either.
01-14-2023 06:11 PM
This was indeed due to FN – 72113. Certificate used by aggregator.cisco.com went through a change. Change has been rolled back due to the wider impact - https://urgentnotices.statuspage.io/incidents/j1l52q233rb2
Having said the certificate change will take place in the future for all customers according to the field notice. There are plans being made to avoid manual certificate update.
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