10-11-2023 02:38 AM - edited 10-11-2023 04:23 AM
Hello all !
As described in Virtual Appliance install guide, Hardware Requirements for VMWare ESXi Deployments are the following :
"Cisco UCS servers are the supported hardware platform."
Does that mean that no support will be provided if Virtual Appliance is installed on different hardware ?
Could understand a “Best Effort” basis is provided on hardware platform, or does this mean that no support will be provided on Virtual Appliance too ?
If support will be applied, is there any document that confim that ?
Thanks for reading
John
10-11-2023 03:35 AM
Does that mean that now support will be provided if Virtual Appliance is installed on different hardware ?
as long as exsi verison supported, i do not see any issue any hardware.
Other hardware platforms are supported on a “Best Effort” basis: we will try to help you, but it may not be possible to reproduce all problems, and we cannot guarantee a solution.
- as long as they are good compute i do not see any issue at all, i see cisco point of view they test their hardware since they have more visibility - other vendor if you using similar compure like RAM / CPU and SSD you should be ok.
10-11-2023 04:27 AM
Many thank's for your response. I wrote too quickly sorry
Is it to be understood that a "best effort" basis is provided on the hardware platform only, or does this mean that no support will also be provided on the virtual appliance ?
10-12-2023 05:29 AM
as i mentioned before - best effort always based on the hardware you using or cisco have not tested all hardware (that is the reason i see they mentioned best effort)
they do support for image, not for hardware performance.
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