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Connection to Url retrospective service failed

sv7
Level 3
Level 3

Hi Team,

I have done an upgradation from 14.2.1-020 to 15.0.0 build 104 and after that facing an Error "Connection to Url retrospective service failure due to invalid certificate". Please find attached snap and let me know how can i resolve this.

 

sv7_0-1699900007095.png

 

 

 

5 Replies 5

UdupiKrishna
Cisco Employee
Cisco Employee

If you are not using a proxy, ensure ESA can resolve and connect to these URL(s) on port 443.

  • prod-register-api.uce.cmd.cisco.com

  • prodap-retro-api.uce.cmd.cisco.com

  • prodeu-retro-api.uce.cmd.cisco.com

  • produs-retro-api.uce.cmd.cisco.com