We have upgraded Async OS from 7.1.3 to 7.5.1-028 and we are encoutiering below mentioned error frequently. Also we have noticed Content Rule and Content Rule updates within Ironport Antispam as unavailable. Even after we click update now we still see the Current version as unavailable. has anyone encountered similar issue.
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The Critical message is:
An application fault occurred: ('shared/UpdateSupport.py get_available_updates|127', "<type 'exceptions.KeyError'>", "'asyncos'", '[util/Aquarium.py screenLoop|408] [util/InternalLibrary.py inverseExtend|328] [util/InternalLibrary.py __call__|769] [screen/Controller.py __call__|23] [util/InternalLibrary.py __call__|769] [screen/CommonController.py __call__|47] [util/InternalLibrary.py __call__|769] [screen/AppController.py __call__|179] [util/InternalLibrary.py __call__|771] [antispam/antispam.py __call__|91] [screen/Controller.py executeAction|65] [antispam/antispam.py doGetAvailabilityStatusAction|334] [shared/UpdateSupport.py get_available_updates|127]')
Last message occurred 2 times between Mon Dec 12 20:11:22 2011 and Mon Dec 12 20:25:56 2011.
Regards
