01-25-2012 10:47 AM
Can someone tell me where I can download the current version Email Security Plug-in for Outlook?
I have a C150 and if you search on the download page this appliance does not come up. I can see the download for the C170 appliance but because I have a C150 on my maintenance contract it will not allow me to download from the C170 page.
Solved! Go to Solution.
01-26-2012 08:36 AM
Hi, Jamie
Here's the answer I got when I asked the same question:
Hello Starla,
weird, cannot find anything wrong on the download pages. Sorry that you're having problems with that though, could you open a ticket with support for this please? They can provide you the plugin from a different source as well.
Regards,
Andreas
01-26-2012 08:36 AM
Hi, Jamie
Here's the answer I got when I asked the same question:
Hello Starla,
weird, cannot find anything wrong on the download pages. Sorry that you're having problems with that though, could you open a ticket with support for this please? They can provide you the plugin from a different source as well.
Regards,
Andreas
01-26-2012 08:46 AM
Starla,
Thanks for replying.
When you opened a ticket were they able to send you a link? I currently have ticket open but I can not get it through to the tech that I need a link to download the plugin.
Jamie
01-26-2012 09:20 AM
I called and was able to talk to a different tech who found in less than a minute that there was a bug with the 7.1.1.002 version and that the new version 7.2.0.039 would fix the issue.
He sent me a link where I could download it from a public site that did not require authenication.
So if anyone else runs into this issue call tech support to download the newest version. It would be nice however if Cisco/Ironport would make the link available on their site so I would not have had to spend so much time solving this issue.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide